Privacy Policy
At Ekyooto Finance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services in Uganda. Ekyooto Finance is operated by the "Financial Empowerment Initiative of Uganda," located at Plot 23, Nakasero Road, Kampala. You can contact us via email at privacy@ekyootofinance.ug or call us at +256 775 649055.
Data Collection Practices
We collect information from you when you:
- Visit our website: We collect your IP address, browser type, and browsing behavior through cookies and similar technologies.
- Register for our services: We collect your name, email address, phone number, and location to create and manage your account.
- Participate in surveys or workshops: We collect demographic information and feedback related to personal finance topics.
- Contact us for support: We collect your name, email address, and the content of your communication.
- Subscribe to our newsletter: We collect your email address.
Specifically, when you create an account, we ask for details such as your full name (e.g., Nakato Aisha), your current occupation (e.g., small business owner, student), and your primary financial goals (e.g., saving for a business, paying school fees). We may also collect data about your current income range to tailor our financial advice effectively.
Data Usage
We use your information to:
- Provide and improve our services: To personalize your experience, offer relevant financial advice, and enhance our website's functionality.
- Communicate with you: To send you newsletters, updates, and respond to your inquiries.
- Analyze website traffic: To understand how users interact with our website and improve its performance.
- Conduct research: To evaluate the effectiveness of our programs and develop new resources for financial literacy in Uganda.
- Comply with legal obligations: To meet regulatory requirements and respond to legal requests.
For instance, your contact information allows us to share upcoming workshop schedules in Kampala, alert you to new resources on managing expenses relevant to the Ugandan context, or provide tailored financial advice based on the goals you've specified.
Data Security
We take data security seriously and implement appropriate measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive data during transmission and storage.
- Access controls: We restrict access to your personal information to authorized personnel only.
- Regular security assessments: We conduct regular security audits and vulnerability assessments to identify and address potential risks.
- Employee training: Our employees receive training on data privacy and security best practices.
We utilize secure server infrastructure hosted in Kampala, with continuous monitoring to prevent data breaches. Our database is protected with multiple layers of security, and we regularly back up data to ensure minimal data loss in case of unforeseen circumstances.
User Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information for certain purposes.
- Withdrawal of consent: You can withdraw your consent to the processing of your personal information at any time.
To exercise these rights, please contact us at privacy@ekyootofinance.ug or call +256 272 311011. We will respond to your request within 30 days.
Data Sharing
We may share your information with:
- Service providers: We may share your information with third-party service providers who assist us in providing our services (e.g., email marketing platforms, data analytics providers). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
We do not sell or rent your personal information to third parties for marketing purposes. When we share data with service providers located outside of Uganda, we ensure that adequate data protection measures are in place, complying with Ugandan data protection laws.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device. We use cookies to:
- Analyze website traffic
- Personalize your experience
- Track user behavior
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. For example, disabling cookies might prevent the website from remembering your preferred language or region settings.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email if the changes are significant. We encourage you to review this Privacy Policy periodically to stay informed about our data practices. The last update was on October 26, 2026.
Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at:
Ekyooto Financial Literacy Initiative
Plot 23, Nakasero Road
Kampala, Uganda
Email: privacy@ekyootofinance.ug
Phone: +256 854 876351
Navigation
Explore our other pages to learn more about personal finance in Uganda: